Sign In and Choose a Portal
Choose the right workspace and understand access to each Furball app
Overview
Furball sign-in identifies you. A HubSpot connection authorises access to a CRM account. These are separate steps, and the two Furball workspaces have separate access arrangements.
Sign in to app.furball.tech
- Open app.furball.tech and choose Sign in, or Create account if your team has asked you to register.
- Complete the app's sign-in process. Signing in to Furball is not the same as connecting a HubSpot account.
- If prompted, use the portal selector to search by name, domain or portal ID, select the account and choose Choose account.
- If a portal needs connecting or sharing, ask the person responsible for that account to use the available connection or access controls.
Only portals available to your Furball account should appear. Being an administrator in another system does not, by itself, establish access in this workspace.
Sign in to Data Ingestion Studio
- Open imports.furball.tech and use the Microsoft work account your team has authorised.
- Choose the destination HubSpot portal before uploading an import.
- Ask a Studio administrator to check your email-based access if the portal is missing.
- Connecting a portal to the Studio requires an authorised administrator and HubSpot consent. Do not reconnect a different portal to work around missing access.
With no portal selected, the Studio shows a portal selector. Only administrators with the appropriate permission can use HubSpot connections at that point; portal-specific import settings require a selected portal.
Why it matters
The same team may work across several HubSpot accounts. Check the portal name and ID before changing settings, merging records or confirming an import. A familiar name is helpful, but the ID is the definitive destination.
If access does not look right
- Confirm the email address used to sign in.
- Ask an administrator to verify access in the correct Furball workspace.
- Refresh the portal list after access changes.
- Remember that a shared Studio import link does not grant permission to open it.
- If a HubSpot record preview asks you to sign in, check your HubSpot login and access in the same browser as well.
What to do next
Read Get Started with Data Ingestion Studio for your first import, or open CRM Audit Summary to assess the selected portal.